Diagnose. Prioritise. Build. Measure.
A consulting method designed to take almost nothing from your week and to stop you spending money on the wrong problem.
Diagnose
One to two weeks understanding how your business actually runs — not how the org chart says it runs.
- Leadership and frontline interviews
- End-to-end process mapping
- Systems, data and integration review
- Each problem costed in hours or lost revenue
Prioritise
Findings turned into decisions: what to fix, in what order, and what to deliberately leave alone.
- Impact against effort ranking
- Clear fix-first recommendation
- Non-AI fixes flagged honestly
- Written quote per roadmap item
Build
We implement the items you approve, inside the systems and accounts your business already owns.
- AI assistants and workflow automation
- Integrations across your existing stack
- Testing against real cases with your team
- Documentation and training on handover
Measure
We report against the success measures agreed before the build, and change what isn't working.
- Baseline captured during the diagnostic
- Post-launch monitoring and tuning
- Plain-English performance reporting
- Optional ongoing optimisation
A few hours, total
We do the analysis and the building. Here's everything we need from your side.
60 min — kick-off
Goals, symptoms and a walkthrough of how enquiries and jobs move through your business today.
2–3 short interviews
Half an hour each with the people who actually do the work and know where it breaks.
45 min — findings
We present the report, the costed problems and the ranked roadmap, and you decide what gets built.
Handover session
Your team sees what was built, how to run it and what to do when something looks wrong.
Diagnostic: 1–2 weeks
Duration depends on how many people we need to speak to and how quickly access to your systems is granted. We confirm the schedule in writing before starting.
Build: scoped per item
Each roadmap item is quoted and scheduled separately, so you can start with the expensive problem and decide on the rest later.
Ready to start with the diagnosis?
Book a free consultation and we'll walk through what the diagnostic would look like for your business.